Best Western Premier Why Hotel

The location is quite convenient, relatively close to all the places we had on our to do list, easy and straightforward check-in and check-out, sufficient room size, toiletries from l'Occitane was a bonus point.

Everything about our stay was exceptional. The level of service was outstanding, with the team being the most efficient and effective we have ever encountered in the hotel business. They were incredibly helpful, pleasant, and went above and beyond to make our stay as enjoyable as possible. The hotel's condition was excellent, and its location was perfect—centrally situated and within walking distance of everything. Parking was readily available, accessible, and conveniently nearby.

We were greeted by the warm and welcoming staff who made us feel right at home (and the cookies/lemonade were a nice arrival treat). Their friendliness and helpfulness truly stood out throughout my stay. One of the highlights of my experience was the ease of parking. Finding parking can often be a hassle, but not here. The hotel provided convenient parking options, which was greatly appreciated and madeo our visit even more enjoyable travelling with two young children and a baby. The hotel's location is another major plus point. Situated close to central Lille, it was just a short stroll away from the main square and all the bustling attractions. Being able to explore the city on foot made our stay even more memorable. Although I encountered a minor issue with the room's ventilation, the staff swiftly addressed it, demonstrating their commitment to ensuring a comfortable stay for guests. Their prompt response and efficient handling of the situation further exemplified their dedication to customer satisfaction. Overall, I would highly recommend Hotel Lille to anyone visiting the area. With its great staff, convenient parking, and prime location, it's the perfect choice for both leisure and business travelers alike. I'm already looking forward to my next stay and eagerly anticipate another fantastic experience.

The staff at the front desk were really helpful. we didnt include breakfast because there are so many places to eat locally. The room included a free mini bar with soft drinks which was great . if you are staying for 2 nights or more you can opt not to have your towels changed or your room cleaned but they do make your bed. You get 2 free drinks at the bar ! excellent idea .

This was the third time we came to the Western, and we're still very happy with our choice.